Information Security Policy

Mama's Homestay — Ha Giang, Vietnam

Operator: Mama's Station International Travel and Tourism Joint Stock Company

Business Registration No.: 5100504923

Address: No. 136 Nguyen Trai Street, Ha Giang, Vietnam

Email: Mamashomestayhg@gmail.com | Phone: +84 915 121 987

Website: mamashomestay.com

Personal Information Collected

Mama's Homestay collects personal information (name, phone, email, address) for the purpose of processing bookings, providing customer support, and delivering services.

Use and Sharing of Personal Data

Personal data will not be sold, shared, or rented to third parties, except where necessary to deliver the booked services (e.g. sharing names with partner homestays along the tour route).

Customer Rights

Customers may request access to, modification of, or deletion of their personal data by emailing Mamashomestayhg@gmail.com.

Photos and Videos

Photos and videos taken during tours by staff or other participants may be used by Mama's Homestay for promotional purposes (website, social media, marketing). No personal information (passport details, contact information) will be shared publicly. Customers who do not wish to appear in promotional material may notify Mama's Homestay at any time.

During the tour, photos and videos may be taken by guides, staff, or other participants.

By participating in the tour, participants grant permission to Mama's Station to use photographs or videos taken during the tour for promotional purposes, including use on the company website, social media platforms, and marketing materials.

No personal information such as passport details or contact information will be shared publicly.

Participants who do not wish to appear in promotional material may notify Mama's Station at any time.